> ## Documentation Index
> Fetch the complete documentation index at: https://docs.suga.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from the Suga team

Need help with Suga? We're here for you!

## Support Channels

### Discord Community

Join our active Discord community for:

* Real-time chat with other Suga users
* Quick answers to common questions
* Feature discussions and feedback
* Announcements and updates

<Card title="Join Suga Discord" icon="discord" href="https://suga.app/chat">
  Get community support
</Card>

### Email Support

**Contact addresses:**

* **General Support**: [support@suga.app](mailto:support@suga.app)
* **Security Issues**: [security@suga.app](mailto:security@suga.app)

<Tip>
  Include as much detail as possible: project name, environment, error messages, and steps to reproduce the issue.
</Tip>

<Warning>
  For security vulnerabilities, please email [security@suga.app](mailto:security@suga.app) instead of posting publicly. This helps protect all users while we investigate and fix the issue.
</Warning>

### GitHub Issues

Use GitHub for bug reports and feature requests:

<Card title="Suga on GitHub" icon="github" href="https://github.com/sugasrc/suga/issues">
  Report bugs and request features
</Card>

## Before Contacting Support

Help us help you faster by including:

**For Technical Issues:**

* Project name and organization
* Environment name (production, staging, etc.)
* Service name(s) affected
* Complete error messages from logs
* Steps to reproduce the issue
* Screenshots if applicable

**For Billing Questions:**

* Organization name
* Email associated with your account
* Invoice number (if applicable)

## Community Resources

### Documentation

Start here for self-service help:

* [Quick Start](/quickstart)
* [Concepts](/concepts/overview)
* [Troubleshooting](/support/troubleshooting)

### Social Media

Follow us for updates:

* **X**: [@sugasrc](https://x.com/sugasrc)
* **GitHub**: [sugasrc/suga](https://github.com/sugasrc)
* **LinkedIn**: [Nitric (Suga parent company)](https://linkedin.com/company/nitrictech)

## Next Steps

<CardGroup cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/support/troubleshooting">
    Fix common issues
  </Card>

  <Card title="Join Discord" icon="discord" href="https://suga.app/chat">
    Connect with community
  </Card>

  <Card title="Concepts" icon="book" href="/concepts/overview">
    Learn Suga features
  </Card>
</CardGroup>