Skip to main content
Need help with Suga? We’re here for you!

​
Support Channels

​
Discord Community

Join our active Discord community for:
  • Real-time chat with other Suga users
  • Quick answers to common questions
  • Feature discussions and feedback
  • Announcements and updates

Join Suga Discord

Get community support

​
Email Support

Contact addresses:
Include as much detail as possible: project name, environment, error messages, and steps to reproduce the issue.
For security vulnerabilities, please email [email protected] instead of posting publicly. This helps protect all users while we investigate and fix the issue.

​
GitHub Issues

Use GitHub for bug reports and feature requests:

Suga on GitHub

Report bugs and request features

​
Before Contacting Support

Help us help you faster by including: For Technical Issues:
  • Project name and organization
  • Environment name (production, staging, etc.)
  • Service name(s) affected
  • Complete error messages from logs
  • Steps to reproduce the issue
  • Screenshots if applicable
For Billing Questions:
  • Organization name
  • Email associated with your account
  • Invoice number (if applicable)

​
Community Resources

​
Documentation

Start here for self-service help:

​
Social Media

Follow us for updates:

​
Next Steps

Troubleshooting

Fix common issues

Join Discord

Connect with community

Concepts

Learn Suga features